Thuma AI Support

Thuma AI is your intelligent workspace for African workflows. Research with sources, prepare documents, build budgets, complete applications, and get everyday tasks done—simply and securely.

Get help in WhatsApp

Reply to Thuma AI in the WhatsApp conversation you started. Send help or menu to see the available capabilities, or describe what you need in your own words. For account-specific help, use the same phone number that belongs to your Thuma account.

Account and connected services

To review consent, connected accounts, documents, or activity, sign in to Thuma AI and open Settings. Thuma will always ask for your approval before a consequential action is sent, submitted, or applied.

Privacy and data requests

Read our Privacy Policy for how we protect your information, our Terms of Service for the product promise, or visit Data Deletion to remove your account data.

Safety note

Never send a password, one-time code, full card number, or unnecessary identity document in a support request. If a message or link looks suspicious, stop and ask Thuma to explain before continuing.